I2RS working group
Internet Engineering Task Force (IETF)                           J. Haas
Internet-Draft
Request for Comments: 8242                                       Juniper
Intended status:
Category: Informational                                         S. Hares
Expires: May 20, 2017
ISSN: 2070-1721                                                   Huawei
                                                       November 16, 2016

                   I2RS
                                                          September 2017

  Interface to the Routing System (I2RS) Ephemeral State Requirements
                 draft-ietf-i2rs-ephemeral-state-23.txt

Abstract

   The I2RS (interface

   "An Architecture for the Interface to the routing system) Architecture document
   (RFC7921) Routing System" (RFC 7921)
   abstractly describes a number of requirements for ephemeral state (in
   terms of capabilities and behaviors) which that any protocol suite
   attempting to meet the needs of I2RS the Interface to the Routing System
   (I2RS) protocol has to provide.  This document describes, in detail,
   requirements for ephemeral state for those implementing the I2RS
   protocol.

Status of This Memo

   This Internet-Draft document is submitted in full conformance with the
   provisions of BCP 78 and BCP 79.

   Internet-Drafts are working documents not an Internet Standards Track specification; it is
   published for informational purposes.

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   Drafts is at http://datatracker.ietf.org/drafts/current/.

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   This Internet-Draft will expire on May 20, 2017.
   https://www.rfc-editor.org/info/rfc8242.

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Table of Contents

   1.  Introduction  . . . . . . . . . . . . . . . . . . . . . . . .   2
     1.1.  Requirements Language . . . . . . . . . . . . . . . . . .   3
   2.  Architectural Requirements for Ephemeral State  . . . . . . .   3   4
   3.  Ephemeral State Requirements  . . . . . . . . . . . . . . . .   4   5
     3.1.  Persistence . . . . . . . . . . . . . . . . . . . . . . .   5
     3.2.  Constraints . . . . . . . . . . . . . . . . . . . . . . .   5
     3.3.  Hierarchy . . . . . . . . . . . . . . . . . . . . . . . .   5   6
     3.4.  Ephemeral Configuration overlapping Overlapping Local Configuration .   6
   4.  YANG Features for Ephemeral State . . . . . . . . . . . . . .   6
   5.  NETCONF Features for Ephemeral State  . . . . . . . . . . . .   6
   6.  RESTCONF Features for Ephemeral State . . . . . . . . . . . .   6
   7.  Requirements regarding Supporting Multi-Head Control via
       client
       Client Priority . . . . . . . . . . . . . . . . . . . . . . .   6   7
   8.  Multiple Message Transactions . . . . . . . . . . . . . . . .   8
   9.  Pub/Sub Requirements Expanded for Ephemeral State . . . . . .   8
   10. IANA Considerations . . . . . . . . . . . . . . . . . . . . .   9
   11. Security Considerations . . . . . . . . . . . . . . . . . . .   9
   12. Acknowledgements References  . . . . . . . . . . . . . . . . . . . . . . . . .   9
   13.
     12.1.  Normative References . . . . . . . . . . . . . . . . . .   9
     12.2.  Informative References . . . . . . .  10
     13.1.  Normative References: . . . . . . . . . .  11
   Acknowledgements  . . . . . . .  10
     13.2.  Informative References . . . . . . . . . . . . . . . . .  11
   Authors' Addresses  . . . . . . . . . . . . . . . . . . . . . . .  11

1.  Introduction

   The Interface to the Routing System (I2RS) Working Group (WG) is
   chartered with providing architecture and mechanisms to inject into
   and retrieve information from the routing system.  The I2RS
   Architecture document [RFC7921] abstractly documents a number of
   requirements for implementing the I2RS, I2RS and defines ephemeral state as
   "state which that does not survive the reboot of a routing device or the
   reboot of the software handling the I2RS software on a routing
   device" (see section Section 1.1 of [RFC7921]).  Section 2 of this document
   describes the specific requirements
   which that the I2RS working group WG has identified
   based on the I2RS architecture's abstract requirements.  The I2RS
   Interface to the Routing System (I2RS) Working Group has chosen (WG) is
   chartered with providing architecture and mechanisms to use the YANG data modeling
   language [RFC7950] as inject into
   and retrieve information from the basis to implement its mechanisms.

   Additionally, routing system.  The I2RS
   Architecture document [RFC7921] abstractly documents a number of
   requirements for implementing the I2RS Working group has chosen to re-use two
   existing protocols, NETCONF [RFC6241] and its similar but lighter-
   weight relative RESTCONF [I-D.ietf-netconf-restconf], defines ephemeral state as the
   protocols for carrying I2RS.

   What
   "state that does re-use not survive the reboot of a protocol mean?  Re-use means that while routing device or the
   combination
   reboot of the software handling the I2RS software on a routing
   device" (see Section 1.1 of [RFC7921]).  Section 2 of this document
   provides a summary of these abstract requirements, and section 3
   recasts these abstract requirements into specific requirements for
   the Ephemeral state for any IETF network management system.

   The I2RS WG has chosen to use the YANG data modeling language
   [RFC7950] as the basis to implement its mechanisms.

   Additionally, the I2RS WG has chosen to reuse two existing protocols,
   NETCONF [RFC6241] and its similar but lighter-weight relative
   RESTCONF [RFC8040], as the protocols for carrying I2RS.

   What does reuse of a protocol mean?  Reuse means that while the
   combination of the YANG modeling language, language and the NETCONF and
   RESTCONF protocols is a good starting basis for the I2RS data
   modeling language and protocol, the creation of requirements for I2RS protocol
   implementations requires that the I2RS requirements: should:

   1.  select features from the YANG modeling language, language and the NETCONF
       and RESTCONF protocols per version of the I2RS protocol (See
       sections (see
       Sections 4, 5, and 6) 6), and

   2.  propose additions to YANG, NETCONF, and RESTCONF per version of
       the I2RS protocol for key functions (ephemeral state, protocol
       security, publication/subscription service, traceability), traceability).

   The purpose of these requirements is to ensure clarity during I2RS
   protocol creation.

   Support for ephemeral state is an I2RS protocol requirement that
   requires
   necessitates datastore changes (see section Section 3), YANG additions (see
   section
   Section 4), NETCONF additions (see section Section 5), and RESTCONF additions
   (see section Section 6).

   Sections 7-9 provide details that expand upon the changes in sections Sections
   3-6 to clarify requirements discussed by the I2RS and NETCONF working
   groups. WGs.
   Section 7 provides additional requirements that detail how
   write-conflicts write-
   conflicts should be resolved if two I2RS client write the same data.
   Section 8 describes I2RS requirements for support of multiple message
   transactions.  Section 9 highlights two requirements in the for I2RS
   publication/subscription requirements [RFC7923] that must be expanded for
   ephemeral state.

1.1.  Requirements Language

   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
   "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and
   "OPTIONAL" in this document are to be interpreted as described in RFC 2119 [RFC2119].
   BCP 14 [RFC2119] [RFC8174] when, and only when, they appear in all
   capitals, as shown here.

2.  Architectural Requirements for Ephemeral State

   The I2RS architecture [RFC7921] and the I2RS problem statement
   [RFC7920] define the important high-level requirements for the I2RS
   protocol in abstract terms.  This section distills this high level high-level
   abstract guidance into specific requirements for the I2RS protocol.
   To aid the reader, there are references back to the abstract
   descriptions in the I2RS architecture document and the I2RS problem
   statement, but the reader should note the requirements below are not
   explicitly stated in the I2RS architecture document [RFC7921] or in the I2RS
   problem statement [RFC7920]/ statement.

   Requirements:

   1.  The I2RS protocol SHOULD support an asynchronous programmatic
       interface with properties of described in section Section 5 of [RFC7920]
       (e.g.
       (e.g., high throughput) with support for target information
       streams, filtered events, and thresholded events (real-time
       events) sent by an I2RS agent to an I2RS client (from section Section 1.1
       of [RFC7921]).

   2.  An I2RS agent MUST record the client identity when a node is
       created or modified.  The I2RS agent SHOULD to be able to read the
       client identity of a node and use the client identity's
       associated priority to resolve conflicts.  The secondary identity
       is useful for traceability and may also be recorded. recorded (from section
       Section 4 of
       [RFC7921].) [RFC7921]).

   3.  An I2RS client identity MUST have only one priority for the
       client's identifier.  A collision on writes is considered an
       error, but the priority associated with each client identifier is
       utilized to compare requests from two different clients in order
       to modify an existing node entry.  Only an entry from a client
       which
       that is higher priority can modify an existing entry (First (first entry
       wins).  Priority only has meaning at the time of use. use (from
       section
       Section 7.8 of [RFC7921].) [RFC7921]).

   4.  An I2RS client's secondary identity data is read-only meta-data metadata
       that is recorded by the I2RS agent associated with a data model's
       node when the data node is written.  Just like the primary client
       identity, the secondary identity SHOULD only be recorded when the
       data node is written. written (from sections Sections 7.4 of [RFC7921].)

   5.  An I2RS agent MAY have a lower priority lower-priority I2RS client attempting to
       modify a higher priority higher-priority client's entry in a data model.  The
       filtering out of lower priority lower-priority clients attempting to write or
       modify a higher priority higher-priority client's entry in a data model SHOULD be
       effectively handled and SHOULD not put an undue strain on the
       I2RS agent.  (See section Section 7.8 of [RFC7921] augmented by the
       resource limitation language in section Section 8 [RFC7921].)

3.  Ephemeral State Requirements

   In requirements Ephemeral-REQ-01 to Ephemeral-REQ-15, Ephemeral state
   is defined as potentially including in a data model ephemeral
   configuration and operational state which is flagged as ephemeral.

3.1.  Persistence

   Ephemeral-REQ-01: I2RS requires ephemeral state; i.e. state, i.e., state that
   does not persist across reboots.  If state must be restored, it
   should be done solely by replay actions from the I2RS client via the
   I2RS agent.

   While at

   At first glance this glance, the I2RS ephemeral state may seem equivalent to the writable-
   running data store
   writable-running datastore in NETCONF, running-config NETCONF (e.g., running-config), which
   can be copied to a
   persistent data store, like startup config. datastore that persists across a reboot (software
   or hardware).  However, I2RS ephemeral state MUST NOT be persisted. persist across
   a reboot (software or hardware).

3.2.  Constraints

   Ephemeral-REQ-02: Non-ephemeral state MUST NOT refer to ephemeral
   state for constraint purposes; it SHALL be considered a validation
   error if it does.

   Ephemeral-REQ-03: Ephemeral state MUST be able to have constraints
   that refer to operational state, this includes potentially fast fast-
   changing or short lived short-lived operational state nodes, such as MPLS LSP-ID
   (label switched
   (label-switched path ID) or a BGP Adj-RIB-IN (Adjacent RIB Inboud). Inbound).
   Ephemeral state constraints should be assessed when the ephemeral
   state is written, and if any of the constraints change to make the
   constraints invalid after that time time, the I2RS agent SHOULD notify the
   I2RS client.

   Ephemeral-REQ-04: Ephemeral state MUST be able to refer to non-
   ephemeral state as a constraint.  Non-ephemeral state can be
   configuration state or operational state.

   Ephemeral-REQ-05: I2RS pub-sub [RFC7923], tracing [RFC7922], RPC RPC, or
   other mechanisms may lead to undesirable or unsustainable resource
   consumption on a system implementing an I2RS agent.  It is
   RECOMMENDED that mechanisms be made available to permit
   prioritization of I2RS operations, when appropriate, to permit
   implementations to shed work load when operating under constrained
   resources.  An example of such a work shedding work-shedding mechanism is rate-
   limiting.

3.3.  Hierarchy

   Ephemeral-REQ-06: YANG MUST have the ability to do the following:

   1.  to  define a YANG module or submodule schema that only contains data
       nodes with the property of being ephemeral, and

   2.  to  augment a YANG model module with additional YANG schema nodes that have
       the property of being ephemeral.

3.4.  Ephemeral Configuration overlapping Overlapping Local Configuration

   Ephemeral-REQ-07: Local configuration MUST have a priority that is
   comparable with individual I2RS client priorities for making changes.
   This priority will determine whether local configuration changes or
   individual ephemeral configuration changes take precedence as
   described in RFC7921. [RFC7921].  The I2RS protocol MUST support this
   mechanism.

4.  YANG Features for Ephemeral State

   Ephemeral-REQ-08:In

   Ephemeral-REQ-08: In addition to config true/false, there MUST be a
   way to indicate that YANG schema nodes represent ephemeral state.  It
   is desirable to allow for, and have a way to indicate, config false
   YANG schema nodes that are writable operational state.

5.  NETCONF Features for Ephemeral State

   Ephemeral-REQ-09: The changes to NETCONF must include:

   1.  Support for communication mechanisms to enable an I2RS client to
       determine that an I2RS agent supports the mechanisms needed for
       I2RS operation.

   2.  The ephemeral state MUST support notification of write conflicts
       using the priority requirements defined in section Section 7 below (see
       requirements Ephemeral-REQ-11 through Ephemeral-REQ-14).

6.  RESTCONF Features for Ephemeral State

   Ephemeral-REQ-10: The conceptual changes to RESTCONF are:

   1.  Support for communication mechanisms to enable an I2RS client to
       determine that an I2RS agent supports the mechanisms needed for
       I2RS operation.

   2.  The ephemeral state MUST support notification of write conflicts
       using the priority requirements defined in section Section 7 below (see
       requirements Ephemeral-REQ-11 through Ephemeral-REQ-14).

7.  Requirements regarding Supporting Multi-Head Control via client Client
    Priority

   To support multi-headed control, I2RS requires that there be a
   decidable means of arbitrating the correct state of data when
   multiple clients attempt to manipulate the same piece of data.  This
   is done via a priority mechanism with the highest priority winning.
   This priority is per-client. per client.

   Ephemeral-REQ-11: The following requirements must be supported by the
   I2RS protocol in order to support I2RS client identity and priority:

   o  the data nodes MUST store I2RS client identity and MAY store the
      effective priority at the time the data node is stored.

   o  Per SEC-REQ-07 in section Section 4.3 of
      [I-D.ietf-i2rs-protocol-security-requirements], [RFC8241], an I2RS Identifier
      MUST have just one priority.  The I2RS protocol MUST support the
      ability to have data nodes store I2RS client identity and not the
      effective priority of the I2RS client at the time the data node is
      stored.

   o  The priority MAY be dynamically changed by AAA, but the exact
      actions are part of the protocol definition as long as collisions
      are handled as described in Ephemeral-REQ-12, Ephemeral-REQ-13,
      and Ephemeral-REQ-14.

   Ephemeral-REQ-12: When a collision occurs as two I2RS clients are
   trying to write the same data node, this collision is considered an
   error.  The I2RS priorities are used to provide a deterministic
   resolution to the conflict.  When there is a collision, and the data
   node is changed, a notification (which includes indicating the data
   node the collision occurred on) MUST be sent to the original client
   to give the original client a chance to deal with the issues
   surrounding the collision.  The original client may need to fix their
   state.

   Explanation: RESTCONF and NETCONF updates can come in concurrently
   from alternative sources.  Therefore  Therefore, the collision detection and
   comparison of priority needs to occur for any type of update.

   For example, RESTCONF tracks the source of configuration change via
   the entity-Tag (section entity-tag (see Section 3.5.2 of [I-D.ietf-netconf-restconf]) [RFC8040]), which the server
   returns to the client along with the value in GET or HEAD methods.
   RESTCONF requires that this resource entity-tag be updated whenever a
   resource or configuration resource within the resource is altered.
   In the RESTCONF processing, when the resource or a configuration
   resource within the resource is altered, then the processing of the
   configuration change for two I2RS clients must detect an I2RS
   collision and resolve the collision using the priority mechanism.

   Ephemeral-REQ-13: Multi-headed control is required for collisions and
   the priority resolution of collisions.  Multi-headed control is not
   tied to ephemeral state.  The I2RS protocol MUST NOT mandate the
   internal mechanism for how AAA protocols (E.g. (e.g., Radius or Diameter)
   or mechanisms distribute priority per identity except that any AAA
   protocols MUST operate over a secure transport layer (See (see Radius
   [RFC6614] and Diameter [RFC6733]. [RFC6733]).  Mechanisms that prevent
   collisions of two clients trying to modify the same node of data are
   the focus.

   Ephemeral-REQ-14: A deterministic conflict resolution mechanism MUST
   be provided to handle the error scenario that in which two clients, with
   the same priority, update the same configuration data node.  The I2RS
   architecture gives one way that this could be achieved, achieved: by specifying
   that the first update wins.  Other solutions, solutions that prevent oscillation
   of the config data node, node are also acceptable.

8.  Multiple Message Transactions

   Ephemeral-REQ-15: Section 7.9 of the [RFC7921] states the I2RS
   architecture does not include multi-message atomicity and roll-back
   mechanisms.  The I2RS protocol implementation MUST NOT require the
   support of these features.  As part of this requirement, the I2RS
   protocol should support:

      multiple operations in one messge; an message.  An error in one operation
      MUST NOT stop additional operations from being carried out out, nor
      can it cause previous operations to be rolled back.

      multiple operations in multiple messages, but multiple message
      commands message-
      command error handling MUST NOT insert errors into the I2RS
      ephemeral state.

9.  Pub/Sub Requirements Expanded for Ephemeral State

   I2RS clients require the ability to monitor changes to ephemeral
   state.  While subscriptions are well defined for receiving
   notifications, the need to create a notification set for all
   ephemeral configuration state may be overly burdensome to the user.

   There

   Thus, there is thus a need for a general subscription mechanism that can
   provide notification of changed state, with sufficient information to
   permit the client to retrieve the impacted nodes.  This should be
   doable without requiring the notifications to be created as part of
   every single I2RS module.

   The publication/subscription requirements for I2RS are in [RFC7923],
   and the following general requirements SHOULD be understood to be
   expanded to include ephemeral state:

   o  Pub-Sub-REQ-01: The Subscription Service subscription service MUST support
      subscriptions against ephemeral state in operational data stores, datastores,
      configuration data stores datastores, or both.

   o  Pub-Sub-REQ-02: The Subscription Service subscription service MUST support filtering so
      that subscribed updates under a target node might publish either:

      1.  only ephemeral state in operational data or configuration
          data, or
      publish

      2.  both ephemeral and operational data.

   o  Pub-Sub-REQ-03: The subscription service MUST support
      subscriptions which that are ephemeral.  (E.g.  An  (For example, an ephemeral data
      model
      which that has ephemeral subscriptions.)

10.  IANA Considerations

   There are no

   This document does not require any IANA requirements for this document. actions.

11.  Security Considerations

   The security requirements for the I2RS protocol are covered in
   [I-D.ietf-i2rs-protocol-security-requirements] document.  The
   security requirements for the I2RS protocol environment are in
   [I-D.ietf-i2rs-security-environment-reqs].
   [RFC8241].

12.  Acknowledgements

   This document is an attempt to distill lengthy conversations on the
   I2RS mailing list for an architecture that was for a long period of
   time a moving target.  Some individuals in particular warrant
   specific mention for their extensive help in providing the basis for
   this document:

   o  Alia Atlas,

   o  Andy Bierman,

   o  Martin Bjorklund,

   o  Dean Bogdanavich,

   o  Rex Fernando,

   o  Joel Halpern,

   o  Thomas Nadeau,

   o  Juergen Schoenwaelder,
   o  Kent Watsen,

   o  Robert Wilton, and

   o  Joe Clarke,

13.  References

13.1.

12.1.  Normative References:

   [I-D.ietf-i2rs-protocol-security-requirements]
              Hares, S., Migault, D., and J. Halpern, "I2RS Security
              Related Requirements", draft-ietf-i2rs-protocol-security-
              requirements-17 (work in progress), September 2016.

   [I-D.ietf-i2rs-security-environment-reqs]
              Migault, D., Halpern, J., and S. Hares, "I2RS Environment
              Security Requirements", draft-ietf-i2rs-security-
              environment-reqs-02 (work in progress), November 2016.

   [I-D.ietf-netconf-restconf]
              Bierman, A., Bjorklund, M., and K. Watsen, "RESTCONF
              Protocol", draft-ietf-netconf-restconf-18 (work in
              progress), October 2016. References

   [RFC6241]  Enns, R., Ed., Bjorklund, M., Ed., Schoenwaelder, J., Ed.,
              and A. Bierman, Ed., "Network Configuration Protocol
              (NETCONF)", RFC 6241, DOI 10.17487/RFC6241, June 2011,
              <http://www.rfc-editor.org/info/rfc6241>.
              <https://www.rfc-editor.org/info/rfc6241>.

   [RFC6614]  Winter, S., McCauley, M., Venaas, S., and K. Wierenga,
              "Transport Layer Security (TLS) Encryption for RADIUS",
              RFC 6614, DOI 10.17487/RFC6614, May 2012,
              <http://www.rfc-editor.org/info/rfc6614>.
              <https://www.rfc-editor.org/info/rfc6614>.

   [RFC6733]  Fajardo, V., Ed., Arkko, J., Loughney, J., and G. Zorn,
              Ed., "Diameter Base Protocol", RFC 6733,
              DOI 10.17487/RFC6733, October 2012,
              <http://www.rfc-editor.org/info/rfc6733>.
              <https://www.rfc-editor.org/info/rfc6733>.

   [RFC7920]  Atlas, A., Ed., Nadeau, T., Ed., and D. Ward, "Problem
              Statement for the Interface to the Routing System",
              RFC 7920, DOI 10.17487/RFC7920, June 2016,
              <http://www.rfc-editor.org/info/rfc7920>.
              <https://www.rfc-editor.org/info/rfc7920>.

   [RFC7921]  Atlas, A., Halpern, J., Hares, S., Ward, D., and T.
              Nadeau, "An Architecture for the Interface to the Routing
              System", RFC 7921, DOI 10.17487/RFC7921, June 2016,
              <http://www.rfc-editor.org/info/rfc7921>.
              <https://www.rfc-editor.org/info/rfc7921>.

   [RFC7922]  Clarke, J., Salgueiro, G., and C. Pignataro, "Interface to
              the Routing System (I2RS) Traceability: Framework and
              Information Model", RFC 7922, DOI 10.17487/RFC7922, June
              2016, <http://www.rfc-editor.org/info/rfc7922>. <https://www.rfc-editor.org/info/rfc7922>.

   [RFC7923]  Voit, E., Clemm, A., and A. Gonzalez Prieto, "Requirements
              for Subscription to YANG Datastores", RFC 7923,
              DOI 10.17487/RFC7923, June 2016,
              <http://www.rfc-editor.org/info/rfc7923>.
              <https://www.rfc-editor.org/info/rfc7923>.

   [RFC7950]  Bjorklund, M., Ed., "The YANG 1.1 Data Modeling Language",
              RFC 7950, DOI 10.17487/RFC7950, August 2016,
              <http://www.rfc-editor.org/info/rfc7950>.

13.2.
              <https://www.rfc-editor.org/info/rfc7950>.

   [RFC8040]  Bierman, A., Bjorklund, M., and K. Watsen, "RESTCONF
              Protocol", RFC 8040, DOI 10.17487/RFC8040, January 2017,
              <https://www.rfc-editor.org/info/rfc8040>.

   [RFC8174]  Leiba, B., "Ambiguity of Uppercase vs Lowercase in RFC
              2119 Key Words", BCP 14, RFC 8174, DOI 10.17487/RFC8174,
              May 2017, <https://www.rfc-editor.org/info/rfc8174>.

   [RFC8241]  Hares, S., Migault, D., and J. Halpern, "Interface to the
              Routing System (I2RS) Security-Related Requirements",
              RFC 8241, DOI 10.17487/RFC8241, September 2017,
              <https://www.rfc-editor.org/info/rfc8241>.

12.2.  Informative References

   [RFC2119]  Bradner, S., "Key words for use in RFCs to Indicate
              Requirement Levels", BCP 14, RFC 2119,
              DOI 10.17487/RFC2119, March 1997,
              <http://www.rfc-editor.org/info/rfc2119>.
              <https://www.rfc-editor.org/info/rfc2119>.

Acknowledgements

   This document is an attempt to distill lengthy conversations on the
   I2RS mailing list for an architecture that was, for a long period of
   time, a moving target.  Some individuals in particular warrant
   specific mention for their extensive help in providing the basis for
   this document:

      Alia Atlas,
      Andy Bierman,
      Martin Bjorklund,
      Dean Bogdanavic,
      Rex Fernando,
      Joel Halpern,
      Thomas Nadeau,
      Juergen Schoenwaelder,
      Kent Watsen,
      Robert Wilton, and
      Joe Clarke.

Authors' Addresses

   Jeff Haas
   Juniper

   Email: jhaas@juniper.net

   Susan Hares
   Huawei
   Saline
   US
   United States of America

   Email: shares@ndzh.com